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How it works What I help with Pricing FAQ

Patient, in-person tech help

Make sense of
your tech.
At your pace.

Bring your questions and your device. We'll sit down together at a coffee shop or library and work through what feels confusing, one step at a time.

Request a session See what I help with

$50 for one hour · One-on-one help

Someone beside you. Time to ask questions.

At your paceIn a public placeYour accounts stay yours

How it works

A simpler way to get unstuck.

1

Tell me what you need

Choose a preferred time and tell me what you need help with. We confirm the details before your session.

2

Meet up

We meet somewhere public and comfortable — a coffee shop or library near you works great.

3

Leave knowing how it works

We work through your questions together, with time to practice the steps yourself.

Sound familiar?

Small frustrations. Good questions.

Q"I got a new phone and none of my apps or photos came with it."
Q"My email keeps logging me out and asking for a password I don't remember."
Q"I don't understand what 'the cloud' actually is or where my stuff lives."
Q"I want to video call my grandkids but I don't know where to start."
Q"Someone called saying my computer has a virus — is that real?"
Q"My laptop is unbearably slow and I don't know why."

Pricing

One hour, one price.

  • 60 minutes, one on one
  • Meet somewhere public near you
  • Bring your phone, laptop, or tablet
  • Time and meeting place confirmed in advance
$50/ session

Book a session

Let's find a time.

Choose your preferred time and tell me what you need help with. Your session is only booked once the details are confirmed.

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Your session preview

I'll email you within a day to confirm your time and pick a meeting spot nearby.

Questions people ask before booking

Good to know.

What if my issue takes longer than an hour?

Most sessions wrap up comfortably inside the hour. If we're close but not quite done, I'll tell you honestly and you can decide whether to keep going at the same hourly rate or pick it back up another day.

Is my personal information safe?

You stay in control of your own device and accounts the whole time. I'll never ask you to email me a password or hand your device over to take somewhere else.

What if I need to reschedule or cancel?

Life happens. Just reach out as soon as you know and we'll find a new time — no hassle.

Do you work on all devices?

Bring a phone, laptop, or tablet. For smart TVs, streaming devices, or home Wi-Fi, describe the issue first so we can check whether a session in a public place will be useful.

What if you can't fix my problem?

Some issues need a manufacturer or a repair shop. If that's the case, I'll tell you plainly and point you toward the right next step instead of stringing the session out.

Good to know

🪑 Always public

We always meet somewhere open and public. Never your home or mine.

🔒 Your accounts stay yours

I'll never ask you to hand over a device and walk away with it, or ask you to email me passwords.

🧭 No pressure, no upsell

I'm not selling software or subscriptions. Just an hour of help.